Privacy Policy

Last updated: June 18, 2025

1. Introduction

Rustadia ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our game servers, website, Discord bot, and related services.

2. Information We Collect

2.1 Information You Provide

  • Account Information: Steam ID, Discord ID, usernames, and email (if provided)
  • Linked Accounts: Data from Steam and Discord when you authenticate
  • Payment Information: Processed securely through third-party providers (we don't store payment details)
  • Communications: Messages sent through Discord, support tickets, and in-game chat
  • User Preferences: Map votes, server preferences, and settings

2.2 Information Collected Automatically

  • Gameplay Data: Statistics including playtime, kills, deaths, resources gathered, locations visited
  • Server Logs: IP addresses, connection times, hardware IDs for anti-cheat purposes
  • Website Analytics: Through Google Analytics - pages visited, time spent, browser information
  • Cookies: Session cookies, preference cookies, and analytics cookies
  • Discord Bot Data: Message activity, voice channel usage, voting history

3. How We Use Your Information

We use collected information for:

  • Providing and maintaining game servers
  • Creating leaderboards and statistics
  • Preventing cheating and enforcing rules
  • Processing map votes and community decisions
  • Improving server performance and user experience
  • Sending important announcements about wipes and updates
  • Providing customer support
  • Analyzing usage patterns to improve services

4. Data Sharing and Disclosure

We do not sell your personal information. We may share data:

  • Publicly: Leaderboards showing usernames and game statistics
  • With Service Providers: Hosting providers, payment processors, analytics services
  • For Legal Reasons: If required by law or to protect our rights
  • With Your Consent: When you explicitly agree to sharing

5. Data Security

We implement appropriate technical and organizational measures to protect your data, including:

  • Encrypted connections (HTTPS/SSL)
  • Secure server infrastructure
  • Regular security updates
  • Limited access to personal data

However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

  • Gameplay Statistics: Retained indefinitely for historical leaderboards
  • Server Logs: Retained for 90 days for security purposes
  • Chat Logs: Retained for 30 days for moderation
  • Account Data: Retained until account deletion is requested

7. Cookies and Tracking

We use cookies and similar technologies for:

  • Essential Cookies: Required for website functionality
  • Analytics Cookies: Google Analytics to understand usage patterns
  • Preference Cookies: Remember your settings and choices

You can control cookies through your browser settings, but disabling them may affect website functionality.

8. Third-Party Services

We integrate with:

  • Steam: For authentication and profile data
  • Discord: For authentication and community features
  • Google Analytics: For website analytics
  • Payment Processors: For handling transactions

These services have their own privacy policies governing their use of your information.

9. Your Rights

You have the right to:

  • Access your personal data
  • Correct inaccurate data
  • Request deletion of your data (where applicable)
  • Object to certain uses of your data
  • Withdraw consent where processing is based on consent

To exercise these rights, contact us through Discord.

10. Children's Privacy

Our services are not intended for children under 13. We do not knowingly collect personal information from children under 13. If we discover such information, we will delete it.

11. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers.

12. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes through Discord or website announcements.

13. Contact Us

For privacy-related questions or concerns, contact us at:

14. Additional Information for EU Users

If you are located in the European Union, you have additional rights under GDPR including data portability and the right to lodge a complaint with your local data protection authority.